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casestudy Customer Engagement

Paul's Story Explains The Difference The Death Notification Service Can Make For The Bereaved

01 August 2022

A customer called Paul explains why our Death Notification Service (DNS) proved so helpful when he sadly lost his mother and then, two years later, his father.

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Without Boundaries Letting Customer Voices Be Heard 3
casestudy Capital Markets

Ceres Power Case Study

28 July 2022

Ceres Power embarked on a journey to encourage even greater employee participation in it's Sharesave scheme and ensure that an increasing number of new employees understood the benefits of the plan, resulting in an award-winning, rebranded communication campaign and an increase in employee engagement. 

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Debt Crisis EQ Lending
article Customer Engagement

Can You Steer Your Customers Through the Debt Crisis?

26 July 2022

The soaring cost of living is clearly posing challenges for everyone, including the financial services sector and the Financial Conduct Authority has reminded lenders of their responsibilities to vulnerable customers.

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Forbidden Cities Deglobalisation Of The IPO Market Article 800X600
report Capital Markets

Destination London – Evolving In The Face Of Global Competition For IPOs

25 July 2022

Lord Hill's Review was commissioned to propose reforms to the UK listing regime that will attract the most innovative and successful firms to London, and help companies access the finance they need to grow.

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Equiniti How Can Utilities Firms Cope With The Debt Crisis
article Customer Engagement

How Can Utilities Firms Cope With The Debt Crisis?

25 July 2022

Utilities companies are at the sharp end of UK plc’s response to the cost of living crisis. Facing a surge in customers struggling to pay their bills, they’re under close scrutiny from the regulators. 

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Young Man Typing
casestudy Capital Markets

Enhancing The M&S Approach To Shareholder Dormancy

15 July 2022

To build upon their history of proactively tackling the issue of dormant shareholders, M&S amended their Articles of Association in 2021, these changes are now driving improved performance.

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