EQ Views

Customer Experience And Bereavement - Three Key Areas Of Focus

Dealing with the loss of a loved one can be one of the most difficult and challenging times a family will ever have to face. As well as the emotional impact, many will find themselves in a place they have never been before with many aspects of what to do and how to do it unknown.

Developing An Inclusive User Experience (UX) In The World Of Digital Government

Digital government services by their very nature serve a large, varied audience, with a broad range of user needs. Ensuring inclusivity by meeting the needs of every citizen can be a challenge. However adhering to UX (user experience) principles can help design a service fit for all.

March 2021 Budget and Employee Share Plans

On 3 March, the Chancellor of the Exchequer, Rishi Sunak, delivered the 2021 UK Budget, which primarily focussed on the UK's post-pandemic recovery and extending several coronavirus support schemes, including the furlough scheme.

We look at the Budget in more detail and its potential impact on employee share plans.

Start Preparing For Pensions Dashboards

This week saw the release of the PASA guidance on how to start preparing for pensions dashboards. Chris Connelly, Propositions and Solutions Director at EQ, looks at why this is an essential step for the Pensions Dashboards project.

How To Create A Financial Wellbeing Strategy

How financially healthy are your employees? You can probably get a good idea by monitoring their performance. After all, it’s hard to bring your ‘A game’ to the office – or the home office.

How To Investigate Health Demographics And The Potential Health Risks Your Organisation Might Face

The most interesting and effective way of tackling it succinctly would be to use a real-life employer case study to understand the importance of workplace health demographics and how this data can be used to influence wellbeing benefits decisions.