EQ Views

Customer Engagement

Championing The Vulnerable In Utility Services

09 March 2020

The gap between good and bad customer service is widening in the utility sector. Both energy and water companies were identified as key culprits in overcharging customers and the CAB called for regulators to do more to tackle this growing problem, particularly with regard to vulnerable customers.

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Employee Engagement

How To Utilise The Statement Of Employment Particulars As Your Benefits Shop Window

06 March 2020

From this April, employers will need to provide day-one information on sick pay arrangements to all new recruits. For employers, this change represents the perfect opportunity to also introduce Total Reward.

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Capital Markets

EQ Boardroom Bulletin – March 2020

05 March 2020

Welcome to our monthly bulletin of what’s happening within the regulatory environment that impacts the share registration and employee share plans space.

Responsible Business

Learning To Celebrate Our Differences

03 March 2020

Lisa Cowan, award-winning Director at EQGlobal, says it’s time to renew our focus on Diversity and Inclusion in the workplace; here’s why and how.

Public Sector Technology

Stick Or Twist: Knowing When To Upgrade Your EDRMS

18 February 2020

Equiniti have a strong track record of helping organisations implement, manage and support electronic document and records management systems (EDRMS).

Public Sector Technology

Public Sector Case Management In Northern Ireland

12 February 2020

Following the 2017 ‘Making Lives Better’ report, the Northern Ireland Government set out its digital strategy, centred on enabling deep and radical digital transformation within the public sector with a “Digital by Design” principle at its heart.