Equiniti Toplevel Delivers The First Ever Commercial Online Death Notification Service

13 February 2019

In May 2018, the Death Notification Service (DNS) was launched, enabling the recently bereaved to inform up to sixteen financial organisations of a death from a single web portal.

Prior to the launch of the DNS, those reporting a death to financial institutions would have to contact each organisation and possibly multiple departments depending on the products and services taken up by the deceased.

Read how Equiniti Toplevel implemented the online service and how after two months of the launch the service had received 2010 visits to the web portal with 946 notifications received. Usage of the services is expected to significantly increase as awareness grows with projected uptake of 500 notifications per day. This is the equivalent to over 100,000 forms per year or 20 percent of all UK deaths.