Cloud-Based SaaS Complaints Software

Transform and streamline the way you manage your regulated complaints with our pre-configured, cloud-based solution.

• Automated Regulatory Workflows – Fully FCA compliant workflows 
• Automated FCA Reporting – Regulator's standard complaints returns and reports generated automatically 
• MI And Root Cause Reporting – Business improvement and trend analysis 
• Data Security – Robust on-premise level security in the cloud
• Easy To Install – Little input required from your IT team

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Reduce the regulatory risk to your business with our automated workflows and fully integrated best practice advice.

• Easy To Use – Intuitive system with expert guidance integrated at every step 
• Enforce FCA Compliance – Automated decision-making ensures best practice amongst users 
• Integrated Alerts – Never miss a deadline with inbuilt, FCA compliant timescales 
• MI And Root Cause Reporting – Business improvement and trend analysis 
• Single System Solution – All information and documents held in one place 

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Deliver consistently high quality customer outcomes using our automated compliance decision-making process.

• Workload Management – Oversight tools reduce bottlenecks and maximise capacity
• Integrated Alerts – Never miss a deadline with inbuilt, FCA compliant timescales 
• Enforce FCA Compliance – Automated decision-making ensures best practice amongst users 
• FOS Integration – Embed FOS processes and record all investigations
• Full Audit Trail - Control and monitor access and actions throughout

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